SS Safety respects your privacy and handles personal information in accordance with applicable Australian privacy laws.
Information we collect
We may collect information you provide when you contact us, request a quote, book or attend training, or use our services. This may include your name, contact details, business or employer details, enquiry information, training and assessment records, and relevant workplace or site details.
Where it is necessary for a service, we may also collect sensitive information you choose to provide, such as health or accessibility information. We will handle sensitive information in accordance with applicable privacy requirements.
Our website may also collect basic technical information, such as your browser, device and pages visited. Cookies or similar technologies may be used to help the website function and understand how visitors use it.
How we collect and use information
We usually collect information directly from you, or from an employer or organisation arranging a service for you. We use it to:
- respond to enquiries and provide quotes
- arrange and deliver our services, including training and assessment
- maintain relevant service and assessment records
- communicate with you about bookings, services and follow-up
- manage our business, website and legal obligations
If you do not provide information we need, we may be unable to provide the requested service.
When we share information
We may share relevant information with staff and service providers who help us operate our business, such as website, email, IT and record-management providers. If an employer or organisation arranged a service for you, we may share relevant booking, attendance or completion information with them where appropriate and permitted.
We may also disclose information where required or authorised by law. Some service providers may store or process information outside Australia.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. We keep information only for as long as it is needed for the purposes described in this policy or as required by law.
Access, correction and marketing
You can ask to access or correct personal information we hold about you by contacting us. We may need to verify your identity before responding.
If we send you marketing messages, you can opt out using the unsubscribe option in the message or by contacting us.
Privacy questions or complaints
To ask a privacy question or make a complaint, contact us using the details below. Please explain what happened and how you would like us to address it. We will review your concern and respond.
If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
Contact SS Safety
Email: stuart@sssafety.com.au
Phone: 0459 979 557
Address: 37 East St, Parkes NSW 2870